Refund policy
Rust & Revive: Refund & Exchange Policy
Returns
We want you to love your Rust & Revive purchase! Please take a moment to inspect your items while our delivery partner is still with you. If something isn't right, you can hand it right back.
Please note: Once the delivery partner leaves, we are unable to accept returns.
Exchanges
We are happy to offer exchanges if you need a different size. To ensure a smooth exchange process, please review the following guidelines:
- Item Condition: All items must be unwashed, unworn, and have all original tags securely attached.
- Timeframe: Exchange requests must be made within 24 hours of receiving your order.
- How to Request: To initiate an exchange, please send us a message on WhatsApp or give us a direct phone call. Be sure to provide your order number so we can assist you quickly.
- Exchange Fees: Customers are responsible for the shipping fee/delivery charge.
Need Help?
If you have any questions or need to start an exchange, we are just a message or call away:
📞 Mobile: +880 1340-185659
💬 WhatsApp: +880 1805487199